Public beta

Pricing

Zippex uses dynamic pricing based on distance, duration, and package size. All prices returned by the API are in cents (e.g. 1249 = $12.49 CAD). Quotes give you the exact price upfront — no surprises after.

Pricing tiers

Delivery fees scale with distance. Here is a general overview of starting prices:

Short distance

0 – 5 km

from $3.99 CAD

Medium distance

5 – 10 km

from $6.99 CAD

Long distance

10 – 25 km

dynamic pricing

What goes into the price

Every delivery fee is built from the following components:

  • Base fee— flat starting rate applied to every delivery.
  • Distance fee— per-kilometer charge that varies by vehicle type.
  • Time fee— per-minute estimate based on expected delivery duration.
  • Service fee— platform fee covering insurance, support, and live tracking.
  • Tax— 12% for Canada, 0% for the United States.

You don't need to calculate this

The quote endpoint returns the exact fee. You never need to calculate pricing yourself.

Vehicle pricing

The vehicle type affects the per-kilometer rate. If you don't specify a vehicle, Zippex picks the best option based on package size and distance.

VehicleBest forCost
BikeSmall packages, short distances, fastest in urban areasLowest
CarStandard packages, medium distancesStandard
TruckLarge or heavy items, bulk ordersHighest

Service limits

  • Maximum delivery distance: 25 km
  • Available countries: Canada and United States
  • Currency: CAD (Canada), USD (United States)

Cancellation fees

  • Before driver assigned: Free — no charge.
  • After driver assigned: $2.50 CAD flat fee.

Free delivery for platform integrations

Merchants using WooCommerce or Shopify plugins can configure free delivery for their customers:

  • Free delivery threshold — orders above a certain amount qualify (e.g. orders over $60).
  • Subsidy cap — maximum the merchant pays toward delivery (e.g. up to $10). Any overage is charged to the customer.

Platform-only feature

Free delivery is configured per-store during platform setup. API-only integrations handle delivery fees directly.