Recipe: Refund on cancellation

When your customer cancels an order in your storefront, you should cancel the Zippex delivery and refund their payment in your own payments stack.

Cancellation windows

• Free while status is created or pending.
• Partial fee once a driver has accepted (status driver_assigned).
• Full fee after pickup.

Step 1 — Cancel the delivery

curl -X POST https:"color:#6a9955">//api.zippex.com/v1/deliveries/del_m8n9o0p1/cancel \
  -H "Authorization: Bearer zx_test_abc123def456"

Step 2 — Refund the customer

Zippex bills your account for delivery; we never charge the end customer. Your refund logic stays in your own payments processor (Stripe, Square, etc.). Match Zippex’s cancellation fee against your service fee policy and refund the rest.